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Bag Repair
Share shoe photos for an initial review. Use EXTRIM's official Zalo OA if you have a Vietnamese phone number; WhatsApp is for English-speaking customers without one. The team confirms the repair option, final price and timing after review.
Use Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.
Bag Repair — Share shoe photos for an initial review. Use EXTRIM's official Zalo OA if you have a Vietnamese phone number; WhatsApp is for English-speaking customers without one. The team confirms the repair option, final price and timing after review.
2
EXTRIM locations in Ho Chi Minh City
60 days
warranty on repair work
1-1
tracking for every pair and bag
Who it is for
If your item matches any of the cases below, this service is the right starting point:
Process
If you have a Vietnamese phone number, send photos through EXTRIM's official Zalo OA. WhatsApp is available for English-speaking customers without a Vietnamese phone number.
EXTRIM reviews the information and explains if an in-person inspection is needed.
After assessment, the team discusses a suitable option, estimated cost and timing.
You decide whether to proceed after reviewing the proposed option.
FAQ
Customers with a Vietnamese phone number can send photos through EXTRIM's official Zalo OA. WhatsApp is for English-speaking customers without a Vietnamese phone number. The team can review the photos initially and will explain if an in-person inspection is needed.
After reviewing the photo or inspecting the shoes, EXTRIM will discuss a suitable option, estimated cost and timing so you can decide before proceeding.
Repairability depends on the condition, materials and construction of each pair. Send a photo for an initial review; some cases need an in-person inspection before an option can be confirmed.
Pricing depends on the service: small-detail bonding is 100,000 VND (3–5 days), sole-edge reinforcement is 250,000 VND, and full sole bonding with stitch reinforcement is 450,000 VND (5–7 days). Standard sole replacement is 550,000 VND (7–14 days), while made-to-order replacement is 1,000,000–2,000,000 VND (25–30 days). The final price and timing are confirmed after photo review or inspection.
Repairs and sole bonding include a 2-month warranty, except localized small-detail bonding. Sole replacement includes a 2-month adhesive warranty.
Bag Repair
We will review the condition with you. The repair option, price and timing are confirmed after inspection.
Use Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.