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Bag Repair

Bag Repair & Hardware

Bags typically fail at: frayed or snapped straps, broken clasps and rings, faulty zips, scuffed edges and corners, torn lining. EXTRIM checks each part and the material, then says what can be repaired, what needs matching hardware and what is better left alone.

Send photos on WhatsApp

Photograph 3 angles: the whole item, the damage and the base.

Official Zalo OA

Use Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.

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A bag cared for at EXTRIM; an illustration of the item, not a repair before-and-after claim
Bag care image at EXTRIM. Repair work is quoted after inspection.

Bag Repair — Bag repair at EXTRIM: replacing rings, clasps and other hardware starts from 150,000 VND; repairing or replacing a strap starts from 800,000 VND; other items such as zippers, edges and lining are quoted after we see photos. Send photos of the whole bag and the damage on Zalo or WhatsApp to learn what can be repaired.

2

EXTRIM locations in Ho Chi Minh City

60 days

warranty on repair work

1-1

tracking for every pair and bag

Photo-based initial consultation through the official chat channelWe say what can be repaired, what needs replacement hardware and the limits of each leather.Estimated cost and timing are shared before you decide

When to start with this service

Suitable for items with these conditions:

✓Bags with a frayed or snapped strap, broken clasp or zip, scuffed corners or edges, or torn lining.
✓Part by part: straps, clasps and rings, zips, edges and corners, lining.
✓Designer or fine-leather bags get an honest repair limit after photo review.

Guide price · VND

Repair prices & estimated timing

Bag repair prices
ItemPriceEstimated
Strap repair or replacementRestitch or replace a strap. Final price after photos.From 800,000 VND5–7 days
Bag hardwareRings, clasps and hooks. Quoted from photos.From 150,000 VND5–7 days
Zipper replacementMatches the POS zipper-replacement item. Harder cases are re-quoted before work.700,000 VND5–7 days
Other items (edges, lining, zippers…)Send photos and a technician quotes before any work.Quoted after photos

Technical repair carries a 60-day warranty by item; small-detail bonding is not covered. Final price and timing are confirmed after photo review or inspection of the bag; no extra charge is added without your approval.

  • Quote before any work

    The price we quote is the price you pay, unless you approve extra work.

  • Cleaning not right? We redo it

    Free, within 48 hours of handover.

  • Repairs and resoling: 60-day warranty

    Covers glue that lets go during normal wear.

Process

Inspected first, quoted first

  1. 1

    Send photos of the whole bag and close-ups of the damage (strap, hardware, zip, edge, lining).

  2. 2

    A technician reviews the material and damage and says what is repairable and the limits.

  3. 3

    An option is proposed; matching hardware may be needed.

  4. 4

    The repair is done and checked for strength before return.

FAQ

Answers based on real condition

Often yes: re-stitching or a replacement strap depending on the material and where it broke. For designer bags a technician reviews photos and explains the option and its limits.

Clasps, rings and zips can be replaced with the right hardware. A technician checks the type and replaceability from photos before proposing an option.

Light scuffing at edges and corners can often be treated; deep scuffs or peeling leather need a material assessment. EXTRIM states the expected improvement after reviewing photos.

Technical repair carries a 60-day warranty by item; small-detail bonding is not covered. Scope is written on the order before work starts.

Bag Repair

Share bag photos for repair advice

We will review the condition with you. The repair option, price and timing are confirmed after inspection.

Send photos on WhatsApp

Photograph 3 angles: the whole item, the damage and the base.

Official Zalo OA

Use Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.

1900-633-916

What customers say

“Best place to clean your shoes. Very nice staff, she was so helpful answering all my questions.”
Shoe cleaning · Google Maps 5★
“The sole had split in two — I thought the pair was done. They cleaned it and re-glued the sole better than expected. Worth every dong for a shoe that feels new again.”
Sole repair & regluing · Google Maps 5★
“My old white Air Force 1s were impossible to clean. They came back cleaner than I hoped. Sneakerheads should try this.”
Sneaker cleaning · Google Maps 5★
“My suede shoes had a small tear at the toe, and several other places refused to repair them because they were difficult to fix. This shop accepted them right away and said they would work carefully so the repair wouldn't show. When I got them back, I honestly couldn't tell the tear had ever been there, and the shoes feel more durable after the repair.”
Suede shoe repair · Google Maps 5★

Real 5★ Google reviews. Quotes translated from Vietnamese unless noted otherwise. Names withheld for privacy.