Bag Repair & Hardware
Bags usually fail at straps, clasps, zips, corners or lining. EXTRIM checks each part and the material, then says what can be repaired.
Leave your number and EXTRIM calls you back with a quote, or chat with us. Photograph 3 angles: the whole item, the damage and the base.
Official Zalo OAUse Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.
Bag Repair — Bag repair at EXTRIM: replacing rings, clasps and other hardware starts from 150,000 VND; repairing or replacing a strap starts from 800,000 VND; other items such as zippers, edges and lining are quoted after we see photos. Send photos of the whole bag and the damage on Zalo or WhatsApp to learn what can be repaired.
2
stores in Ho Chi Minh City, open on Sundays
60 days
warranty on repair work
1-1
own tag for every item, tracked by phone number
When to start with this service
Suitable for items with these conditions:
Just finished
Customer items, photographed from the same angle before and after.
- Before
After
Bag spa and repair · Coach
Coach with heavy soiling — Bag spa and repair
heavy soiling · bag spa
Order #118630
- Before
After
Bag spa and repair · Túi Du Lịch Da
Túi Du Lịch Da with heavy soiling — Bag spa and repair
heavy soiling · bag spa
Order #117130
- Before
After
Bag spa and repair · Balo Vải
Balo Vải with heavy soiling — Bag spa and repair
heavy soiling · bag spa
Order #116034
- Before
After
Bag spa and repair · Chanel
Chanel with peeling bag edge — Bag spa and repair
peeling bag edge · bag spa
Order #116740
- Before
After
Bag spa and repair · Chanel
Chanel with heavy soiling — Bag spa and repair
heavy soiling · bag spa
Order #116594
- Before
After
Bag spa and repair · Gucci
Gucci with peeling bag edge — Bag spa and repair
peeling bag edge · bag spa
Order #117871
Guide price · VND
Repair prices & estimated timing
| Item | Price | Estimated |
|---|---|---|
| Strap repair or replacementRestitch or replace a strap. Final price after photos. | From 800,000 VND | 5–7 days |
| Bag hardwareRings, clasps and hooks. Quoted from photos. | From 150,000 VND | 5–7 days |
| Zipper replacementMatches the POS zipper-replacement item. Harder cases are re-quoted before work. | 700,000 VND | 5–7 days |
| Other items (edges, lining, zippers…)Send photos and a technician quotes before any work. | Quoted after photos | |
Technical repair carries a 60-day warranty by item; small-detail bonding is not covered. Final price and timing are confirmed after photo review or inspection of the bag; no extra charge is added without your approval.
Quote before any work
The price we quote is the price you pay, unless you approve extra work.
Cleaning not right? We redo it
Free, within 48 hours of handover.
Declare the value of a precious item
Declared-value fee 1% (care) or 2% (repair, colour work); compensation up to the declared value, capped at 20 million VND per case, under our terms.
Process
Inspected first, quoted first
- 1
Send photos of the whole bag and close-ups of the damage (strap, hardware, zip, edge, lining).
- 2
A technician reviews the material and damage and says what is repairable and the limits.
- 3
An option is proposed. Matching hardware may be needed.
- 4
The repair is done, then the bag is handed back for you to check on receipt.
FAQ
Answers based on real condition
Often yes: re-stitching or a replacement strap, depending on the material and where it broke. For designer bags a technician reviews photos and explains the limits.
Clasps, rings and zips can be replaced with matching hardware. A technician checks the type and replaceability from photos before proposing an option.
Technical repair carries a 60-day warranty by item. Small-detail bonding is not covered. Scope is written on the order before work starts.
Light scuffing at edges and corners can often be treated. Deep scuffs or peeling leather need a material check. EXTRIM states the expected improvement after photos.
Bag Repair
Share bag photos for repair advice
We will review the condition with you. The repair option, price and timing are confirmed after inspection.
Leave your number and EXTRIM calls you back with a quote, or chat with us. Photograph 3 angles: the whole item, the damage and the base.
Official Zalo OAUse Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.
VERIFIED CUSTOMER REVIEWS
What customers say
“Best place to clean your shoes. Very nice staff, she was so helpful answering all my questions.”
“The sole had split in two — I thought the pair was done. They cleaned it and re-glued the sole better than expected. Worth every dong for a shoe that feels new again.”
“My old white Air Force 1s were impossible to clean. They came back cleaner than I hoped. Sneakerheads should try this.”
“My suede shoes had a small tear at the toe, and several other places refused to repair them because they were difficult to fix. This shop accepted them right away and said they would work carefully so the repair wouldn't show. When I got them back, I honestly couldn't tell the tear had ever been there, and the shoes feel more durable after the repair.”
Real 5★ Google reviews. Quotes translated from Vietnamese unless noted otherwise. Names withheld for privacy.