Bag Repair & Hardware
Bags typically fail at: frayed or snapped straps, broken clasps and rings, faulty zips, scuffed edges and corners, torn lining. EXTRIM checks each part and the material, then says what can be repaired, what needs matching hardware and what is better left alone.
Photograph 3 angles: the whole item, the damage and the base.
Official Zalo OAUse Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.

Bag Repair — Bag repair at EXTRIM: replacing rings, clasps and other hardware starts from 150,000 VND; repairing or replacing a strap starts from 800,000 VND; other items such as zippers, edges and lining are quoted after we see photos. Send photos of the whole bag and the damage on Zalo or WhatsApp to learn what can be repaired.
2
EXTRIM locations in Ho Chi Minh City
60 days
warranty on repair work
1-1
tracking for every pair and bag
When to start with this service
Suitable for items with these conditions:
Just finished at the workshop
Customer items, photographed from the same angle before and after.
- Before
After
Bag spa and repair · Pucini
Pucini — Bag spa and repair
- Before
After
Bag spa and repair
Bags — Bag spa and repair
unknown
- Before
After
Bag spa and repair · Louis Vuitton
Louis Vuitton — Bag spa and repair
unknown
- Before
After
Bag spa and repair · Tory Burch
Tory Burch — Bag spa and repair
unknown
- Before
After
Bag spa and repair · Gucci
Gucci — Bag spa and repair
unknown
Guide price · VND
Repair prices & estimated timing
| Item | Price | Estimated |
|---|---|---|
| Strap repair or replacementRestitch or replace a strap. Final price after photos. | From 800,000 VND | 5–7 days |
| Bag hardwareRings, clasps and hooks. Quoted from photos. | From 150,000 VND | 5–7 days |
| Zipper replacementMatches the POS zipper-replacement item. Harder cases are re-quoted before work. | 700,000 VND | 5–7 days |
| Other items (edges, lining, zippers…)Send photos and a technician quotes before any work. | Quoted after photos | |
Technical repair carries a 60-day warranty by item; small-detail bonding is not covered. Final price and timing are confirmed after photo review or inspection of the bag; no extra charge is added without your approval.
Quote before any work
The price we quote is the price you pay, unless you approve extra work.
Cleaning not right? We redo it
Free, within 48 hours of handover.
Repairs and resoling: 60-day warranty
Covers glue that lets go during normal wear.
Process
Inspected first, quoted first
- 1
Send photos of the whole bag and close-ups of the damage (strap, hardware, zip, edge, lining).
- 2
A technician reviews the material and damage and says what is repairable and the limits.
- 3
An option is proposed; matching hardware may be needed.
- 4
The repair is done and checked for strength before return.
FAQ
Answers based on real condition
Often yes: re-stitching or a replacement strap depending on the material and where it broke. For designer bags a technician reviews photos and explains the option and its limits.
Clasps, rings and zips can be replaced with the right hardware. A technician checks the type and replaceability from photos before proposing an option.
Light scuffing at edges and corners can often be treated; deep scuffs or peeling leather need a material assessment. EXTRIM states the expected improvement after reviewing photos.
Technical repair carries a 60-day warranty by item; small-detail bonding is not covered. Scope is written on the order before work starts.
Bag Repair
Share bag photos for repair advice
We will review the condition with you. The repair option, price and timing are confirmed after inspection.
Photograph 3 angles: the whole item, the damage and the base.
Official Zalo OAUse Zalo if you have a Vietnamese phone number. WhatsApp is for English-speaking customers without one.
What customers say
“Best place to clean your shoes. Very nice staff, she was so helpful answering all my questions.”
“The sole had split in two — I thought the pair was done. They cleaned it and re-glued the sole better than expected. Worth every dong for a shoe that feels new again.”
“My old white Air Force 1s were impossible to clean. They came back cleaner than I hoped. Sneakerheads should try this.”
“My suede shoes had a small tear at the toe, and several other places refused to repair them because they were difficult to fix. This shop accepted them right away and said they would work carefully so the repair wouldn't show. When I got them back, I honestly couldn't tell the tear had ever been there, and the shoes feel more durable after the repair.”
Real 5★ Google reviews. Quotes translated from Vietnamese unless noted otherwise. Names withheld for privacy.