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Loyalty Member Privileges

Appreciation & special offers
exclusively for returning customers

Offers for returning EXTRIM customers.

Important eligibility notes:

For phone numbers with an eligible EXTRIM order history. Each order can use a maximum of 01 promotion — offers cannot be combined.

Returning-customer appreciation

Buy 3, get 1 free
+ 40,000 VND shipping credit

Send multiple pairs in one order to receive complimentary cleaning and delivery support.

Personal offer code:
TRIANEXTRIM

Privileges included:

  • 1Get 01 free professional deep cleaning slot (worth up to 150,000 VND) when you send 03 pairs of any shoes.
  • 240,000 VND credit toward two-way doorstep delivery via our partner Ahamove. The courier picks up and returns your shoes to your hands.
  • 3Free condition check and a care plan tailored to each material — leather, canvas or suede.
For returning customers • Valid until 31/10/2026
Book Your Pickup Now
October privileges

Mega cleaning
& rainy-season restoration

A member privilege refreshed every month, bringing the right solution for the season to our loyal customers.

October offer code:
EXTRIMT10

Privileges valid in October:

  • 130% off technical restoration: applies to machine heat-press glue regluing, invisible-sole stitching or anti-slip sole guards.
  • 2Free Silver-Nano sanitization for one repaired pair per order.
  • 3Valid until 31/10/2026. Each customer may use each code once. It cannot stack with the 5% voucher; the better offer is selected.
Updated monthly • For returning customers
Claim the October Offer
Technical deep care

50,000 VND voucher
Repair & regluing

Inspect shoes with separated soles, worn edges or mould to select the safe and suitable treatment.

Technical offer code:
SUAGIAY50K

Restoration package includes:

  • 150,000 VND off instantly on: machine heat-press regluing, invisible-sole stitching, protective sole guards, or designer-bag spa restoration.
  • 2Free glue assessment and advice on safe remedies for your soles; glue removal (including hardened 502 glue) is quoted before any work starts.
  • 3Electronic technical warranty — free regluing if any edge lifts again.
For all sports, leather and sneaker types • Valid until 31/10/2026
Book a Repair
Aftercare policy

Electronic warranty activation & periodic care reminders

Every technical repair at EXTRIM activates an Electronic Warranty via Zalo ZNS. After a 45–60 day cycle, the system automatically sends a care reminder with a reuse voucher so your shoes always stay in their best condition.

Warranty per service-item terms
Automatic reminder after 45–60 days
Transparency standard

Terms & conditions for loyalty offers

1. Who qualifies

Exclusively for EXTRIM returning customers — verified by a phone number with at least 01 successful order in EXTRIM's management system.

2. Single-offer rule

Each order can apply a maximum of 01 promotion or 01 voucher. Offers cannot be stacked with each other, with Care-Pass or with other discount campaigns.

3. Scope & delivery

Applies to both drop-off customers and doorstep pickup within Ho Chi Minh City via Ahamove.

4. Redemption & transfer

Vouchers cannot be exchanged for cash, and no change is returned if the service value is lower than the voucher value.

Need more information?

EXTRIM's customer care team and technicians are ready to check your member benefits and your shoes' condition.