Shoe Care Pickup for Office Workers in Ho Chi Minh City: How Collection and Delivery Work
Office workers in Ho Chi Minh City typically own 2–5 pairs of shoes that need regular maintenance — and no time to drop them off anywhere. EXTRIM's pickup service solves that: book via Zalo, a technician collects your shoes at home or at the office, they're processed through a professional workflow, and returned within 3–5 days. You never have to visit the store yourself; collection and delivery times depend on your district and the order. EXTRIM photographs every pair's condition before treatment and is upfront about recovery limits. If you wear leather dress shoes or sneakers every day and want to extend their life without spending your own time, pickup is the answer.
Why office workers need a pickup service
- No time to drop shoes off: packed work schedules make weekday workshop visits impossible.
- Leather dress shoes need routine care: without it, they crack, fade, and their soles wear out.
- Daily-wear sneakers need cleaning: sweat, odor, and trapped moisture build up fast.
- Several pairs in rotation: you can't bring them all to the shop at once.
- Protecting expensive pairs: early maintenance costs far less than replacement.
- Transparency and safety matter: you want proof your shoes won't get lost or over-treated.
The EXTRIM pickup process
Step 1: Book your pickup
- Contact us via Zalo or the website to schedule a pickup.
- Share the details: how many pairs, what type, and the services you need (cleaning, sole protection, nano coating, repairs).
- Choose a pickup window: morning or afternoon, at home or at the office.
- Receive a quote and return date before confirming.
Step 2: Collection
- A technician arrives on time at your requested address.
- Each pair is photographed on the spot and its condition documented.
- You receive an intake slip listing the shoes and agreed services.
- Everything is packed securely so nothing is damaged in transit.
Step 3: Professional treatment
- Material diagnosis and a matching process for each pair.
- Treatment follows the standard sequence: documentation → diagnosis → patch test → treatment → QC.
- If we find additional damage (worn soles, lifting glue), we contact you before doing extra work.
- Transparent recovery limits — we tell you plainly which results can't be guaranteed.
Step 4: QC and delivery
- A full final check before your shoes come back.
- After photos compared against the intake pictures.
- On-time return within 3–5 days depending on the service.
- Care instructions included so your shoes stay fresh longer.
Services available for pickup
| Service | Turnaround | Best for |
|---|---|---|
| Sneaker spa cleaning | Confirmed per order | Sneakers, fabric shoes, daily wear |
| Leather shoe cleaning | Confirmed per order | Leather dress shoes, oxfords |
| Designer shoe cleaning | Confirmed per order | Gucci, LV, Dior |
| Shoe spa (combo) | Confirmed per order | Cleaning + regluing + nano |
| 3M sole protection | Confirmed per order | Leather shoes, sneakers, high-mileage pairs |
| Vibram sole protection | Confirmed per order | Leather shoes, sneakers, high-mileage pairs |
| Nano coating | Confirmed per order | Sneakers, white shoes, mesh shoes |
| Sole/glue repair | Confirmed per order | Worn soles, lifting glue, peeling edges |
| Repaint | Confirmed per order | Peeling color, stained soles |
| Luxury bag spa | Confirmed per order | Leather bags, designer bags |
Standard pickup price list
| Service | Price | Notes |
|---|---|---|
| Sneaker cleaning | 150,000 VND | Free light regluing included |
| Leather shoe cleaning | 200,000 VND | Conditioning included |
| Designer shoe cleaning | 200,000 VND | Gucci, LV, Dior |
| Shoe spa (combo) | 330,000 VND | Cleaning + regluing + nano |
| 3M sole protection | 599,000 VND | 2-month warranty |
| Vibram sole protection | 799,000 VND | 2-month warranty |
| Nano coating | +50,000 VND | Add-on |
| Pickup | Free | Orders from 300,000 VND |
Why use the pickup service
- Save time: no drop-offs, no waiting around.
- Transparent: intake slip, condition photos, and clear service limits.
- Professional: a standardized process run by experienced technicians.
- One-stop: cleaning, sole protection, nano coating, and repairs in a single pickup.
- On-time returns: a clearly committed delivery window.
- Aftercare advice: technicians tell you how to keep your shoes in shape.
See also: booking a pickup, the 30-90-180 day dress shoe care schedule, and our 3M vs Vibram sole protection comparison.
FAQ
Is pickup free?
Orders from 300,000 VND receive up to 20,000 VND in delivery support; orders from 500,000 VND receive up to 35,000 VND. Every customer with a service order from 750,000 VND receives up to 80,000 VND in two-way delivery support, regardless of membership tier.
How far ahead should I book?
Book in advance where possible so we can schedule you. EXTRIM picks up Monday to Saturday, and on Sunday for urgent cases.
Is pickup available across all of Ho Chi Minh City?
Yes. EXTRIM covers all of HCMC, including Binh Thanh, District 7, District 1, District 3, District 10, Phu Nhuan, Tan Binh, and neighboring districts.
Could my shoes get lost during pickup?
No. Every pair gets an intake slip listing the customer's name, the shoe description, and the services ordered. The technician photographs each pair's condition at collection.
Can I book multiple services at once?
Yes. In one pickup you can order cleaning + sole protection + nano coating across several different pairs. Each service has its own processing time.
What if I'm not happy with the result?
Processing time and delivery dates are confirmed based on condition, quantity, and your pickup route. If services need adjusting after inspection, any changes should be recorded on the intake slip before work begins.
Want your shoes maintained without spending your own time? Book a pickup via Zalo or online. EXTRIM collects at home or at the office across all of HCMC, treats your shoes professionally, and returns them within 3–5 days.
Edited by the EXTRIM content team and technically reviewed by the service manager in charge of pickup and delivery.
Public case file
This article is not linked to any before–after case file cleared for publication. The content describes general guidance and service categories; results, timing, and the degree of improvement depend on the actual condition of each pair.
Need Professional Attention for Your Item?
EXTRIM provides two-way doorstep courier pickup across Ho Chi Minh City, with up to 80,000 VND off qualifying orders. Service options, final pricing, timing, and any applicable repair warranty are confirmed for each item.