Shoe Care Pickup for Office Workers in Ho Chi Minh City: How Collection and Delivery Work

Office workers in Ho Chi Minh City typically own 2–5 pairs of shoes that need regular maintenance — and no time to drop them off anywhere. EXTRIM's pickup service solves that: book via Zalo, a technician collects your shoes at home or at the office, they're processed through a professional workflow, and returned within 3–5 days. You never have to visit the store yourself; collection and delivery times depend on your district and the order. EXTRIM photographs every pair's condition before treatment and is upfront about recovery limits. If you wear leather dress shoes or sneakers every day and want to extend their life without spending your own time, pickup is the answer.

Why office workers need a pickup service

• No time to drop shoes off: packed work schedules make weekday workshop visits impossible.
• Leather dress shoes need routine care: without it, they crack, fade, and their soles wear out.
• Daily-wear sneakers need cleaning: sweat, odor, and trapped moisture build up fast.
• Several pairs in rotation: you can't bring them all to the shop at once.
• Protecting expensive pairs: early maintenance costs far less than replacement.
• Transparency and safety matter: you want proof your shoes won't get lost or over-treated.

The EXTRIM pickup process

Step 1: Book your pickup

• Contact us via Zalo or the website to schedule a pickup.
• Share the details: how many pairs, what type, and the services you need (cleaning, sole protection, nano coating, repairs).
• Choose a pickup window: morning or afternoon, at home or at the office.
• Receive a quote and return date before confirming.

Step 2: Collection

• A technician arrives on time at your requested address.
• Each pair is photographed on the spot and its condition documented.
• You receive an intake slip listing the shoes and agreed services.
• Everything is packed securely so nothing is damaged in transit.

Step 3: Professional treatment

• Material diagnosis and a matching process for each pair.
• Treatment follows the standard sequence: documentation → diagnosis → patch test → treatment → QC.
• If we find additional damage (worn soles, lifting glue), we contact you before doing extra work.
• Transparent recovery limits — we tell you plainly which results can't be guaranteed.

Step 4: QC and delivery

• A full final check before your shoes come back.
• After photos compared against the intake pictures.
• On-time return within 3–5 days depending on the service.
• Care instructions included so your shoes stay fresh longer.

Services available for pickup

Service	Turnaround	Best for
Sneaker spa cleaning	Confirmed per order	Sneakers, fabric shoes, daily wear
Leather shoe cleaning	Confirmed per order	Leather dress shoes, oxfords
Designer shoe cleaning	Confirmed per order	Gucci, LV, Dior
Shoe spa (combo)	Confirmed per order	Cleaning + regluing + nano
3M sole protection	Confirmed per order	Leather shoes, sneakers, high-mileage pairs
Vibram sole protection	Confirmed per order	Leather shoes, sneakers, high-mileage pairs
Nano coating	Confirmed per order	Sneakers, white shoes, mesh shoes
Sole/glue repair	Confirmed per order	Worn soles, lifting glue, peeling edges
Repaint	Confirmed per order	Peeling color, stained soles
Luxury bag spa	Confirmed per order	Leather bags, designer bags

Standard pickup price list

Service	Price	Notes
Sneaker cleaning	150,000 VND	Free light regluing included
Leather shoe cleaning	200,000 VND	Conditioning included
Designer shoe cleaning	200,000 VND	Gucci, LV, Dior
Shoe spa (combo)	330,000 VND	Cleaning + regluing + nano
3M sole protection	599,000 VND	2-month warranty
Vibram sole protection	799,000 VND	2-month warranty
Nano coating	+50,000 VND	Add-on
Pickup	Free	Orders from 300,000 VND

Why use the pickup service

• Save time: no drop-offs, no waiting around.
• Transparent: intake slip, condition photos, and clear service limits.
• Professional: a standardized process run by experienced technicians.
• One-stop: cleaning, sole protection, nano coating, and repairs in a single pickup.
• On-time returns: a clearly committed delivery window.
• Aftercare advice: technicians tell you how to keep your shoes in shape.

See also: booking a pickup, the 30-90-180 day dress shoe care schedule, and our 3M vs Vibram sole protection comparison.

FAQ

Is pickup free?

Pickup is free for orders from 300,000 VND. Below that, a 20,000 VND shipping fee applies. Orders from 500,000 VND get free one-way delivery, and from 750,000 VND free two-way delivery.

How far ahead should I book?

Book in advance where possible so we can schedule you. EXTRIM picks up Monday to Saturday, and on Sunday for urgent cases.

Is pickup available across all of Ho Chi Minh City?

Yes. EXTRIM covers all of HCMC, including Binh Thanh, District 7, District 1, District 3, District 10, Phu Nhuan, Tan Binh, and neighboring districts.

Could my shoes get lost during pickup?

No. Every pair gets an intake slip listing the customer's name, the shoe description, and the services ordered. The technician photographs each pair's condition at collection.

Can I book multiple services at once?

Yes. In one pickup you can order cleaning + sole protection + nano coating across several different pairs. Each service has its own processing time.

What if I'm not happy with the result?

Processing time and delivery dates are confirmed based on condition, quantity, and your pickup route. If services need adjusting after inspection, any changes should be recorded on the intake slip before work begins.

Want your shoes maintained without spending your own time? Book a pickup via Zalo or online. EXTRIM collects at home or at the office across all of HCMC, treats your shoes professionally, and returns them within 3–5 days.

Edited by the EXTRIM content team and technically reviewed by the service manager in charge of pickup and delivery.

Public case file

This article is not linked to any before–after case file cleared for publication. The content describes general guidance and service categories; results, timing, and the degree of improvement depend on the actual condition of each pair.